Shipping Policy

At QEEPIN, we understand that timely delivery is important to our customers. We strive to make our shipping policy as simple and straightforward as possible.

Shipping Rates & Times

Exciting news: We now offer free shipping worldwide on all orders for a Limited time!

Destination Shipping Fee Estimated Delivery Time
United States + United Kingdom $0.00 4 - 11 business days
Rest of the World $0.00 7 - 18 business days
For Selected Countries* $0.00 5 - 13 business days

 *Selected Countries include: Australia, Canada, Czechia, Ireland, Germany, France, Italy, Belgium, Mexico, New Zealand, Romania, Switzerland, Finland, Greece, Hong Kong, China, Hungary, India, Japan, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, Vietnam

    We're thrilled to provide this complimentary shipping service to all our customers worldwide. Enjoy shopping with us without worrying about shipping costs! 

    Important International Delivery Time Notice:

    Countries which are not mentioned above and fall in category of "Rest of the World / International" In very rare cases, it might take 35-45 days for international deliveries, depending on where you are. We provide tracking for all global orders. If it exceeds 100 days, we'll refund full amount or resend with another shipping option as per customer request. If After 100 days we refunded the order and later you received the product, you can keep it too. 

    Order Processing

    We understand the importance of a fast order processing time. Rest assured, we strive to process your order as quickly as possible. Our estimated order processing time is 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

    Customs, Duties, and Taxes

    We take care of all customs, duties, and taxes associated with your order. You can shop with confidence, knowing that there won't be any hidden fees or additional charges upon delivery.

    Returns and Refunds

    We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our Refund Policy for detailed information on returns and refunds.

    International Shipping Custom Requirements:

    QEEPIN can ship internationally! However, please keep in mind that some countries have specific shipping requirements for various reasons. Countries Listed below Requires additional Identify number from customer to fill while placing order in Notes Section. 

    Countries Requiring Personal IDs

    • Brazil: CPF for individuals, CNPJ for businesses.
    • Italy: Codice fiscale (tax code).
    • Spain: Número de Identificación Fiscal (NIF).
    • China: National ID number.
    • Russia: Passport number or tax identification number.
    • South Korea: Personal Customs Clearance Code (PCCC).
    • Turkey: Turkish Identification Number (T.C. Kimlik No.).
    • India: Only few Shipping method required TAX ID or ID no. 

    Note: The personal ID number is checked before the goods are released by customs and must match up with the details of the recipient. Failing to provide this information may result in the item being returned or held by customs causing you and your parcel receiver inconvenience or long delays.

    Contact Us

    If you have any further questions or concerns regarding our shipping policy, our dedicated customer support team is here to assist you. Please feel free to reach out to us at hello@qeepin.com.

    We appreciate your trust in QEEPIN and are committed to delivering your orders in a timely and reliable manner.