1. How often should I use the Rosemary Hair Oil?
For best results, apply the oil 2-3 times a week directly to your scalp. Massage gently for 3-5 minutes to ensure absorption and leave it on for at least 30 minutes before washing, or overnight for an intensive treatment.
2. Is this oil suitable for sensitive scalps?
Yes, our formula uses mild, natural plant ingredients. However, we always recommend performing a small patch test on your skin before applying it to your entire scalp to ensure you do not have any specific plant-based allergies.
3. Will this make my hair look oily or greasy?
When applied in the recommended small amounts directly to the scalp and massaged well, the oil absorbs efficiently. If you have very fine hair, apply a smaller amount and focus on the scalp areas where hair is thinning.
4. What is the shipping time and fee for this product?
Qeepin offers FREE worldwide shipping with a tracking number and fully insured delivery. We use multiple global warehouse locations to ensure the fastest possible delivery. Orders are dispatched within 1 to 3 days. Delivery takes 4 to 11 days for the USA and UK, and up to a few extra days for other international destinations. In the rare event of a shipment issue, Qeepin handles free reshipments. You can track your order 24/7 on our tracking page.
5. Where is the best and safest place to buy this original product?
The original product is exclusively available directly from Qeepin.com. Other platforms offering this may be selling unauthorized copies. For a secure shopping experience, always order directly from the official Qeepin store, where we offer all major payment options including Credit/Debit cards, PayPal, Shop Pay (Buy Now, Pay Later), and Klarna.
6. What is the return and refund policy?
We offer a hassle-free, customer-first return policy. If your item arrives with any issues or defects, we will send a free replacement immediately without making you wait through a lengthy return process. If you are still not completely satisfied, we offer a full refund guarantee. Your satisfaction is our top priority.
7. How can I contact customer support if I have questions?
Our dedicated support team is available 24/7. You can reach out to us anytime at hello@qeepin.com or use the AI helper and live chat widget located at the bottom right of our website for instant assistance.
8. Are there any customer reviews or ratings for Qeepin?
Yes, Qeepin is a highly rated and trusted brand. While we keep our website design clean without cluttered review widgets, we proudly maintain a 4+ star rating on the Shop App network and a 4.3+ star rating on verified platforms like Trustpilot, reflecting our commitment to premium product quality and exceptional customer satisfaction.
